At Mivvel, we highly value your privacy and personal data security. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and purchase from our website. By accessing our site and placing an order, you agree to the practices described in this policy.

1. Information We Collect

We only collect necessary information to complete your order and improve our service quality:- Personal Identification Information: Your name, email address, phone number, and shipping address.- Transaction Information: Order records, purchase history, and payment confirmation details.-Technical Data: Device type, browser information, IP address, and website browsing behavior for site optimization.

2. How We Use Your Information

All collected data is strictly used for the following purposes and will never be used for unauthorized commercial purposes:- Process, verify, and ship your orders smoothly.- Send order updates, tracking information, and after-sales notifications.- Respond to your customer service inquiries and solve your problems in a timely manner.- Optimize website functions, product selection, and overall shopping experience.- Send exclusive discounts, new product updates, and promotional emails (only with your consent).

3. Data Protection & Security

We adopt advanced SSL encryption technology to protect your personal and transaction data. All payment transactions are processed through secure third-party payment gateways that comply with PCI-DSS security standards. We will never store your complete credit card information on our server.We strictly restrict internal data access to prevent unauthorized disclosure, copying, or misuse of your personal information.

4. Information Sharing & Disclosure

Mivvel will never sell, rent, or trade your personal information to third parties for commercial purposes.We only share necessary data with trusted service providers to complete order services, including logistics carriers and payment processors. All third-party partners are required to protect your data confidentially.We may disclose your information only when required by local laws, legal procedures, or government regulatory requirements.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your browsing preferences, language settings, and shopping cart content. You can disable cookies through your browser settings at any time, but this may affect part of the website functions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill service obligations and comply with legal requirements. Order and transaction records will be reserved for legal accounting and after-sales dispute resolution purposes. You can apply to delete your personal information by contacting our support team.

7. Your Rights

You have the right to view, correct, and request deletion of your personal data, as well as unsubscribe from promotional emails at any time. If you want to exercise your privacy rights, please contact our customer support team via email.

8. Policy Updates

We reserve the right to update this Privacy Policy occasionally to adapt to service upgrades and legal requirements. Any changes will take effect immediately after being posted on our website. We encourage customers to review this policy regularly.

9. Contact Us

• If you have any questions or concerns about our Privacy Policy and data protection practices, please feel free to contact our support team.Mivvel Team